Reward regulars. Increase return visits. Grow without ads.
Veloci's loyalty system gives your restaurant a branded stamp-card or points programme without requiring customers to download another app. Customers earn and redeem through the same ordering flow they already use — phone, web, WhatsApp, or QR.
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Stamp-card loyalty: earn a stamp per order, unlock a reward after N stamps
Points-based system: spend €1, earn 1 point, redeem points for discounts or free items
Works across all channels — loyalty tracked regardless of how the customer orders
Referral rewards: customers earn bonus points for referring a friend who places their first order
Personalised rewards: give your top 10% of customers an exclusive birthday discount
Loyalty status visible to staff in the POS so they can acknowledge regulars personally
Trusted by 500+ restaurants across Europe and Africa
Toast Loyalty is a separate paid add-on. Veloci includes loyalty built into the platform — no extra module, no additional monthly cost on the Growth plan.
Flipdish offers basic stamp cards but not a full points system with cross-channel tracking. Veloci loyalty works whether the customer orders by phone, WhatsApp, web, or QR.
Customers need to provide a phone number or email to have a loyalty account, but this happens naturally during the first order. Subsequent orders are automatically recognised and points credited.
Yes. Create a loyalty promotion in the marketing dashboard: select "double points," set the date range, and Veloci applies 2x multiplier on all orders during that period automatically.
When a customer reaches the reward threshold, they receive a promo code by SMS or push notification. They enter it at checkout on any channel for the discount or free item. Redemption is tracked automatically.
Yes. The loyalty analytics tab ranks members by lifetime value, total orders, and points balance. You can export this list to create VIP campaigns for your highest-value regulars.
No per-member fee. Loyalty is included on Growth and above plans. The only "cost" is the value of the rewards you choose to offer — Veloci does not take any cut of your reward redemptions.
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